If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND. If your time played and time since purchase falls within that policy we can assist. Where an item has not been received, please ensure you have given the seller enough time before opening a disputeĭO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. To give you some background, we have a very specific return policy depending on specific products.Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received.
If you have a Business account, please log in to see the steps that apply to you.Ģ.Near the bottom of the page, under 'More about your account', click Resolve a problem in our Resolution Centre.Ĥ.Select the button beside the transaction you want to dispute, then click Continue.ĥ.Select ‘Item dispute’, click Continue and follow the on-screen instructions. Valve will, upon request via, issue a refund for any title that is requested within 14 days of purchase and has been played for less. Simply navigate to the website and log in to your account there. Updated: 3 months ago Article Product: Cant Refund Item for Gold or Alternate Currency Most in-game currency purchases may be refunded by selling the item back to any vendor within two hours. He said You can login to the account in game and you can see which has characters on it, that is generally how you would check characters anyway. We'll review the claim and decide on reimbursement. Luckily Blizzard has made getting a refund a very easy and straightforward process. Moreover it is probably not possible for me to get a refund for either of the accounts now This is a rip-off I asked the GM if there is a way to check which account contains which character. If you're still not happy with the result, you can escalate the dispute into a claim. If you reach an agreement with the seller you can close the dispute. You receive an item but it’s significantly different than the description on eBay or on the seller’s websiteīy opening a dispute, you can communicate directly with your seller to work out a problem transaction.
You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if: Do I open a dispute with a seller when a purchase goes wrong?
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